We were over the moon when we went to meet Ross and Pip to meet them and to have a look at their kennels. We could not believe how clean it is, there is no smell, it is cool, airy and open-plan. In conversation with Ross and Pip it is clear they have years of experience with dogs, but, best of all, they do not treat the dogs that stay with them as a ‘number’. Ross and Pip understand and acknowledge just how different each dog is and they work around the dog’s own individual needs, wants and temperament to ensure they are happy and comfortable whilst in their care.
I have been using the Home Care Service of TLC for eight years for my two cats, dog and chooks. TLC have a key to my home and I am comfortable in the knowledge they are reliable, trustworthy and honest.
We have left our much loved Border Collie (Buda Dji) at TLC on quite a few occasions. Buda Dji has been very well cared for, contented and healthy when we pick him up. Ross and Pip show dedication and commitment to the welfare and health of all the animals in their care. We often think Buda Dji has enjoyed his break at TLC as much as we have done on our own holidays. We would be happy to recommend TLC to anyone who is looking for a place to leave their much loved pets.
TLC cared for our pet dog, Harvey, for 10 days and I was delighted with the excellent care and attention he received. When I collected Harvey he was very happy and contented. He obviously had a great time at TLC. I cannot think of a better place for him to go. The complex is scrupulously clean, airy and open. I will definitely book Harvey in again the next time we go away.
Great service. Love these guys. We have been using them for nearly 10 years to look after our pets when we go away. Nothing is too much trouble and they have gone above and beyond for us. Thanks TLC.
Our dog Jessie was very happy when we picked her up. She did not really want to come home. She was quite content to stay with Ross and Pip at their kennels. I cannot thank them enough for the way they looked after Jessie for me. I have no hesitation in rebooking Jessie and have recommended TLC to all my friends and relations.
TLC is a wonderful place for our very energetic Airedale Terrier, Toby. As soon as we drive into their driveway he knows he is going to have an exciting time staying with Ross and Pip. The property and kennels are spacious, very clean and well maintained and we know as a family that he is very good hands whilst we are on holidays.
We have used TLC many times. Our 2 spoilt dogs love the staff. We now have the confidence to go on extended holidays knowing our dogs will be well cared for. Ross and Pip go the extra mile.
Been to many pet resorts/boarding kennels and would like to say TLC is a great place for stay. Excellent service and always go out of the way to make sure our little dog is well looked after. Thanks.
TLC Pet Care have been looking after our alpacas and chickens at our home for many years and we highly recommend their service and care. We trust Ross and Pip to come into our home whilst we are not here and look after our beloved pets like their own. TLC is reliable, responsible, kind and caring. We know all of our animals are in good hands and that provides us with peace of mind when we are far away.
TLC are amazing. Banjo, my white Boxer, is completely deaf. Having a special needs dog it is essential that when he is being taken care of that he is understood, is safe, secure and his extra needs are met. Boarding can be very overwhelming for a deaf dog but Ross and Pip always show love and care for Banjo and put him at ease. They ensure they are up-to-date on all the sign/hand signals that we use instead of voice commands and Banjo feels right at home there. Facilities are second to none and I have no hesitation in recommending TLC as excellent care providers who will love your pet just as much as you do. I am so happy with their care that my whole family now boards our dogs with TLC.
Many thanks for looking after our very ‘precious girl’ Beans. When we collected her she was happy and contented. We were quite anxious about leaving her for a month but we knew she was in the best hands. We don’t think she missed us too much at all. We hope ‘Beansie’ wasn’t too badly behaved and that you might agree to look after her in the future. Something to look forward to!!! Thank you both once again.
Huge ‘Thank You’. Excellent service and very caring staff. Our two Japanese Spitz have been in the care of TLC Boarding Kennels Moonee Beach for three months, during renovations of our home in Sydney. We required a secure loation to ensure we had peace of mind during this process and subsequent relocation to the Coffs Harbour area. We could not have been happier with the service and personal care provided to our beloved dogs and having peach of mind knowing they were being looked after helped us during this time.
My dog and cat are elderly and prefer to be at home whenever we need to go away. At a moment’s notice I have been able to contact Pip and Ross to have them come to care for them. Not only do they make sure they are fed and watered, but also they make sure any medication is given. On my return I have always found my pets to be well looked after, not showing any signs of stress, and everything left neat and tidy. Any time that I ring, the personal interest in the wellbeing of my pets and the strong lo9ve of animals is very notable and very much appreciated. I know I can leave them and they are with people who respect them. I would recommend TLC Pet Care Service to anyone for such a professional and caring service.
Thank you for your loving care of our Milo. It is always a comfort to know he is in such good hands. Please accept this small gift as a token of our appreciation.
I lost Odin in the first week of January. He was 16 and had a great life. Thank you both for looking after him albeit for such a short time. He was my mate and I miss him terribly. I know he enjoyed his stays at TLC and I’m very grateful for your love and care.
My family has always used traditional boarding facilities to ensure the care of our cat during our absences from home. Our boarding experiences have not always been satisfactory and after considering three home care services we decided on TLC, supported by a recommendation from our vet.
With our cat being an almost exclusively indoor animal, engaging a home care service would require them to have a key and, as a result, unrestricted access to all personal and private aspects of our lives.
Ross visited our home to familiarise himself with our cat and what would be involved in providing the service. I spoke to Pip on the telephone during the decision process. Ross collected our key the day before our departure and we left confident our cat would be more comfortable remaining in his own surroundings and that its needs would be well catered for during our absence.
We did, however, arrange for friends to drop in from time to time during our absence to check our cat was happy and I contacted Ross and Pip on two occasions while away for the same purpose.
On our return we confirmed the feedback from friends (and TLC) that our cat was in perfect shape and our premises had been well cared for. The service had in fact included regular cleaning of the cat’s litter tray, the putting out of our garbage bins, watering of plants, letting the cat enjoy time in the backyard and changing lights to be left on for additional security.
I am happy to recommend TLC Pet Care Service and will use this service for the care of our cat in the future.
I’ve never seen our dog looking so healthy and happy as when we collected him after a 5 week stay at TLC. You treated him like your own and I could see he was reluctant to leave! I would recommend TLC without hesitation. Thank you so much Ross and Pip.